Legal

Privacy notice

This page covers absorb.run, the public site, where the only thing collected is a waitlist signup. If you have an Absorb account, the full policy for the product lives at app.absorb.run/privacy.

Last updated 10th September 2026.

Who is responsible

The controller for the waitlist is Absorb Endurance Ltd, company number 17374716, registered in England and Wales. For anything on this page, including a request to remove your address, write to support@absorb.run and a person will answer.

What this site collects

If you join the waitlist, Absorb stores:

  • the email address you typed;
  • a lowercased copy of it, used only to stop the same address being added twice;
  • the date and time you ticked the consent box;
  • which version of the consent wording you were shown;
  • which page you signed up from;
  • whether you ticked the box about a founding place.

After you have joined, the confirmation panel asks two optional questions: what distance you race, and your sex or gender. Both are answered by tapping a chip, both can be skipped, and nothing happens to your place on the list either way. If you answer, the answer is stored against your signup. They are asked so that Absorb opens to a group it can actually serve, and the second is asked because most published fuelling research was done on men, which is a gap this product exists to be honest about.

That is the complete list. Absorb does not store your IP address or your browser's user-agent against a signup, and this site runs no analytics, no tracking pixels and no advertising tags of any kind. There is nothing here that needs a cookie banner, because there are no cookies.

Why, and on what basis

The basis is your consent, given by ticking a box that starts unticked. Under the Privacy and Electronic Communications Regulations 2003, regulation 22, marketing email may not be sent to an individual without prior consent, so consent is recorded rather than assumed. That is also why the exact wording you agreed to is stored alongside the date: proving consent means proving what you were actually shown.

The purpose is narrow and it does not expand. You get one message when Absorb opens, and one about the founding member places. Your address is not used for anything else, and adding a new purpose later would require asking you again rather than editing this page.

Who else sees it

Nobody buys it, rents it, or receives it as a list. Absorb does not sell or share waitlist addresses, and does not use them to train anything.

Today one provider processes it: Railway Corporation, the hosting and database platform where the record is stored, acting on Absorb's instructions under a data processing agreement, and not permitted to use your address for its own purposes. The site itself is served by a content delivery network, which handles the request but is not sent your address.

No email provider has your address, because Absorb cannot send email yet. Before the first message is sent, a provider will be appointed under the same terms and this page will name it. Railway Corporation is a United States company. Transfers to it rest on the UK Extension to the EU-US Data Privacy Framework, with the UK Addendum to the Standard Contractual Clauses in its data processing agreement as a fallback. If any other provider outside the United Kingdom and the European Economic Area is ever used, this page will say which, and the transfer will rest on the UK's own adequacy or transfer safeguards.

How long it is kept

  • Your signup is kept until Absorb opens and the message is sent, and in any case no longer than a year from the day you consented. If launch has not happened within a year, you will be asked again or the record will be deleted.
  • You can ask to be removed at any time by writing to support@absorb.run, and the record is deleted. That route works today and does not depend on anything being built first.
  • When email is switched on, an address that has not been confirmed will be deleted after 30 days, and unsubscribing will delete the signup and keep only a one-way fingerprint of the address. That fingerprint cannot be turned back into your address. It exists so the same address cannot be re-added from another signup or a backup restore and emailed again.

Your rights

You can withdraw consent at any time, and it must be as easy to withdraw as it was to give. Write to support@absorb.run and ask to be removed, and the record is deleted. Every message Absorb sends will carry an unsubscribe link, and no message has been sent yet. Withdrawing does not affect anything done before you withdrew.

You have the right to ask what is held about you, to have it corrected, to have it erased, to restrict or object to its use, and to receive it in a portable form. For a waitlist address that is a short list, and the answer to all of it is the same email address above.

Because a waitlist subscriber has no account, Absorb will confirm you control the mailbox before acting on a request about it. Until email is switched on, that means replying from the address itself. It is to stop somebody else asking about your address, and nothing new is collected to do it.

If you are not satisfied with how a request was handled you can complain to the Information Commissioner's Office at ico.org.uk, or to the supervisory authority where you live.

Age

This waitlist is for people aged 16 or over. If you are under 16, please do not sign up. If you believe a younger person's address has been added, write to the address above and it will be removed.

Changes

If this notice changes, the date at the top changes with it. Changes to what you consented to are not made by editing this page. A new purpose means asking you again.